Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Budget-Roo (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The order received delivery lightning. Additional sensor put. well done. I advise all fishermen. checked only in demo mode. Now we will wait for the summer and cling to the boat. Of course I will try to take now on fishing and put the sensor in the hole. After I unsubscribe. no tail, no scales.
Pak all like in the summer we will test
Everything is fine! I got to Peter's door in a week.
Ordered 2021. 04.19 and today received 2021.04.21. Everything is exactly like in the description. Came without damage. Shop 5 stars for work.
Hello I received my package I am very satisfied thank you
Recommended fast, reliable store, various languages include Spanish.
I ordered a Lusky µs echo sounder with an additional sensor. When I got and opened the parcel, I didn't find the sensor. Whether the Chinese lived in Russia learned to zihirat or something. Wrote a message to the store that there is no additional sensor, the seller wrote after 3 hours to send me a photo of the contents of the parcel. The next day in the morning, the seller wrote that she had sent extra. Sensors and track for tracking. Today I received a parcel with additional. sensor and was very surprised by the seller sent additional fasteners and as a gift a branded wobbler Lusky. The seller worked for all 5 +. I am very grateful for the feedback, honesty and efficiency. Pradavets and shop recommend.
Delivered quickly to the Post Office, the track was tracked in globalka. When I opened the box, it was pleasantly surprised by the configuration! The store handsome at my request put a sensor with 8 m sensor, and also a 2-A cord for the power of the echo sounder. And another box with 0.6 m sensor, suction cup, power cable and mount to the transom... In general, a very nice set for which Thank you so much to the seller!!! Now it remains only to check the device in the case, and in the meantime I read the instruction which is in Russian language. I advise you to buy from the sales officer officer of this manufacturer!
<2en> if I can share the video if I want to get information from atacagim if I can find the product very nice trial chance and I gave it so approval it could receive information as a member of the group via Facebook/aliexpressoltamalzemeleri.com 400 ₺ tax came out to me after receiving the product credit card extract and received the product <2en> paste the picture of the order you are placing on the box because if the customs see the extra position fee, it takes 20% of the amount
Delivery is very fast! The Courier called in four days. I turned it on, it works. It remains to fix the sensor and monitor.
Delivered quickly to the Post Office, the track was tracked in globalka. When I opened the box, it was pleasantly surprised by the configuration! The store handsome at my request put a sensor with 8 m sensor, and also a 2-A cord for the power of the echo sounder. And another box with 0.6 m sensor, suction cup, power cable and mount to the transom... In general, a very nice set for which Thank you so much to the seller!!! Now it remains only to check the device in the case, and in the meantime I read the instruction which is in Russian language. I advise you to buy from the sales officer officer of this manufacturer!
Bought for $84,85. The store, as I asked, wrote $18 for customs. In the kit there are 3 types of sensor mounting (self-tapping, suction cup and float). 2 same power connection cable. While turning on only in test mode, without connecting sonar-all OK. On the water from the boat I will check not soon, only in the summer.
Thank you very much all is well