Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Budget-Roo (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Informative display in read mode from the card: -Total track time -Track time -Track name -Bitrate -Equalizer -Playback mode (one, all, random playback) -Battery charge. To get on the list of songs on the map you need to click and hold the play. After turning off turns on from the same place.
Delivery excellent arrived pts quickly, the receiver itself is good as tactile and externally everything is super, the buttons click the backlight is shining, the radio catches perfectly all the stations, take it it the volume in such a baby is just a slimy store respeet successful sales
Everything works
Delivery pleased!!! 2 days!!! Works, catches well, but there is no manual in Russian language by Settings...
The radio was pleasant, translated into Russian and after 10 minutes everything was set up, the receiver caught 22 channels singing loudly all as described, came on the 3rd day!!!
incrível, conforme descrito!
Got to Minsk quickly. I haven't checked yet. Very small, just for trips, if it will work as stated. Seller recommend
In Kiev region Doihalo for 2 types 2 days. Oh, my God. Finalna delivery robil Nova poshta. A swab in the format of the zvichaya sirogo cult stretched right on the cardboard box of priymacha. The priymah itself in a thin navel. The box of the trophies is 'yata, Z priymachi all gut. In a box of takozh instrucification on 5 moves. The battery Bulo is caught at the reviews of priymacha. Battery buv at the wet stove chohli, the contact does not Bulo Abi do not see Poki. Reviews in the machine to digest the sensitivity and... Priymah "poduv" vid Seeley three stations. At the same time in the House viyasno shcho priimah simply deaf from the warehouse antenna. In the case of roskadeniy all 32 dance stations of the Kiev region, the region is already on the beach. Version of the firmware 1.6. Humility at 30 and the windows is just a divoie. Visha reviews 30 the sound is clearly to be made. In the case of the 'edennanyi nushnyakhok, the sound of ale, LF frequency is sunk into rubbish. At this time, the bases of the Dinamik Bay by pasivnim fasoinvertor LF seen it ungogled. MP3 is not testuvav. River yak and stop on microSD. It's all right. I recommend it. Uncle
Excellent.
Thanks for the fast delivery... Recommend)!
Product well packed by the store. Took a while to get delivered (over a month), not too pleased with that. But happy with the package when it eventually arrived. I've not tested the radio yet, but everything looks good so far.
Thanks for super fast shipping store, reach to my mailbox in 8 days.. hopefully can last recommended!!
The receiver catches well the volume for such a small quite
Good receiver. I advise everyone. Made well. The sound is normal. Thank you, I recommend.
7 days delivery. Very fast! Waiting for the summer season bought at once 2 pcs. To myself and mom. Miniature receiver-I have a phone more! The sound is clear. In St. Petersburg in the FM range retained 38 stations. Total write can be saved by ranges: Fm-80 Mw-60 Sw-300 I recommend to buy! There are no instructions for Russian, but in YouTube everything is described in detail. In the menu Russian is.
Works fine. The reception is great. Functionality is more than sufficient. Recommend!
Thank you very much for the fast duster. Seller recommend
Amazing! Its a very nice pocket size radio with audio is clear. Very useful for indoors & outdoor audio entertainment. Hopefully there's bluetooth function. Anyway, Thank you very much for the prompt delivery service of the store.
calidad precio top y la entrega muy rápida. se escucha muy bien y sintoniza perfectamente. compra recomendable al 100. la batería dura bastante
Decent radio, everything corresponds to the store's description, works well, the battery was fully charged, I recommend
The radio is great. The sound is loud and clear. Control is simple. Reads a flash drive. Available Battery BL-5C. Delivery is very fast, for a week. Track number is traceable. Seller recommend.
Catches well. Very small radio, thought it would be more. Seller success
Sounds good, to be small. It is portable and comfortable
24.04.2021G ordered-28.04.2021G, the Courier called and brought the order to work. vlyuchil, set up, everything works, the sound is good, there.
cool radio... even has a small stand!