Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Budget-Roo (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It is beautiful, I thought I was not going home because of my hips but in the end it is very well returned because it is elastic, in accordance with the photos and description of the article
This outfit is super cute!!! I love it, very flattering. For reference I’m a size UK 8 and I took M.
True to size. Decent material. 140lbs i carry most of my weight in my lower half. I got a size small the skirt was a little tough to get over my hips but it worked out.
great quality!
It’s perfect, fits great, bright colors, love it!
It’s such a gorgeous set!!!! Happy is an understatement. XD I am so excited to wear this out. It’s exactly what I was looking for, and shipping was quite fast as well.
Amazing 2 piece! I’m a uk16 for ref and ordered a large. Slinky, stretchy material & reached the UK in a week!
Super satisfied with this set! Perfect for tropical environments! I can’t wait to wear this. The fabric is like spandex stretchy fabric, more like a swimsuit.
Very cool suit for this money, the colors are bright, the lines are even, the threads do not stick out, the elastic material does not shine through. Sent fast and delivery fast. Thank you store! My parameters are 90-67-95, perfectly seated.
The colors and design are so beautiful, and the material very comfy and extensible. The top can be worn in different ways. Will be amazing for summertime and the material is kinda like a swimsuit. It's very elegant and good quality
Oh my god BUY THIS ITEM I STG DON’T EVEN HESITATE
this is cute asffff BUY IT NOW!! the material is like a spandex material which most aliexpress clothes are made out of anyway so that was expected. the colors are bright and it accentuates your waist line. i tied to top two different ways. (i’m an XS in everything, 24” waist, height 5ft 7in)
Looks amazing and fits so so nicely!! I scrunched the skirt up as wouldn’t really wear it long myself and still looks fine short !
i recommand yoi with closed eyes its beautiful so lile pocyire exactely it took only one week to belgim thank youuuuuuu❤❤❤❤❤
Received within 4 weeks and a few days, it fit perfectly and I’m usually a size M so I got that and it fit. I’m 5’2 in height and 28 waist and a D cup.
Super beautiful
Omg I love this set so much! The fabric is of high quality, very stretchy and the outfit itself is so versatile too. Package arrived a day before the delivery date, which is always nice! Highly recommend this. Thank you store
Love the material the top is very confusing at first might have a boob slip out if you don’t do it right the Skirt I love so much
Very beautiful and good quality frankly top
It's a beautiful outfit! I love the result and the quality is great!!
отличный костюм. на параметры 104-85-100 взяла L. подошло хорошо, ткань тянется. синтетика не противная, не просвечивает, не душная. спасибо!
Super cute and stretchy and versatile. Excellent dupe
Cet article est incroyable. Je fais du XS (32) et mesure 166cm. J’ai pris la taille S.
Very pretty , material thin
As in the picture! Nice to wear and very beautiful rendering