Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Budget-Roo (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Cheapest online i guess. i must say the quality is more than decent, so the purchase was a great one
I'm using it right now. I... SOOOOO goooood THE Noise sweeping is just GREAAAAAAT And God is looking at itosa maasak sense of motor .. Feel non-dudanat and the road .. As for sense and tenderness ..... World وحداخر
I advise you very much. I bought for 35 green, there was a bill. The noise reduction system copes well with background noise at work. The sound is excellent.
Fone com boa construção, over eyer.
I thought that in the kit will be, a hard case, as in reviews. Slightly disappointed, but the goods are very good.
The product arrived very fast to Rio de Janeiro (less than 15 days and was home). Am still testing the, but can already do that it presents good volume (without leaving leak sound environment), is quite comfortable, pairing Bluetooth fast, the sound is good enough and noise cancellation meets its function, within budget. Songs, indeed, are a little "distorted" with the NC on and with the bass up, but off these functions, you can listen to your music good and isolate the noise environment. Still not tested the mic/calls. My only problem is that can not use the same as headset with cable connected PS4. Tried using a cable P3xP3 and not succeed. Will try to use a P2xP3 to see if will…
great quality. My son is very happy with it
All OK
très bon casque pour le prix payé de 22 €
Great quality
Perfect, sound is very good, also finishing, and NC also is efficient, not taxed and as product that comes up that China arrived very fast
Excellent. Noise cancellation is very efficient.
The sound is juicy with saturated soft bass. Bassup makes sound worse. When you activate ANC, the sound changes slightly (it becomes less bass, and there is a light noise). The function itself works well, on the street traffic is almost not heard. A little generation with the equalizer, get an awesome sound. Genre preferences are not revealed, equally well played both electronics and rock or live music. Management is clear and convenient. To the smartphone with Android 11 connected to the code AAS. Also without problems connected to BT USB whistle on the computer with Win10. Of the shortcomings-not quite comfortable sit on the head, and it's big enough for me. Yes, the pillows are soft, everything is fine, but you need to select the position so that they do not fall down. The cups are oval and around their axis do not twist, which makes it difficult to fit comfortably. But you can live with that. For its 4 K, the headphones are just space.
Best I ever used in life, top too without comment, all products Anker are of great quality. Congratulations
very good quality
Headphones are wonderful. Control, sound quality, pleasant design. My husband is delighted.
Works without complaints, the sound is fine, enough for a few days, not less. To the computer connected via AliExpress adapter. ru/item/4001064420962.html
the headphones is nice for the price audio quality is above average packaging is great the noise cancellation is awesome it took a month to get to me I love it
chegou!!!!
Good sound, Bass is eat, but I want to deeper. Ambroxur sit comfortably on the ears. Active Noise Reduction. Comes with a cover.
Excellent headphones good sound zero noises are good you were worth the purchase.
good headphones, nothing special.. audio quality is better than average tho but not so super if u have used more expensive headphones... but it's a steal for this proice
Outstanding quality!
alright
The box didn't crumble. Everything is in perfect condition. Headphones are super. After installation, soundcore's headphone update 1.9 arrived. Calls audibility at that end are excellent. Equalizer in the app + boom equalizer (see In the photo) = awesome sound :) I heard new details of music which I did not hear. Autonomy is super. Noise in the office, transport and on the street norms: slightly worse than AirPods pro, slightly cuts bass. The bass can be strengthened to shake the cups of headphones :) very satisfied with the quality of the headphones and the store. Recommend both :)