Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Budget-Roo (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Great flash drive
Pas encore testé
Item conform to description, fast delivery, serious store
Even the shvidka delivery. It's the type C.
Product same as description
Came included the apparatus, very beautiful color, my daughter fainted
I had no idea where can I buy until I stumbled upon this store. Great job!
Flawless, shines, carbon, works very fast, satisfaction.
Delivery 21 days from the moment of ordering. It's OK! This is the third one. This time + adapter type-c. To the store Thank you!!!
Mega fast shipping 1,5 weeks!!!!!! Everything works (the computer, the phone sees)))
The goods correspond. quickly. I advise
The order came very quickly one week flash drive works and very convenient
Ótimo
Let's see how many people live in the car. Then I will.
Product completely agree description. Thanks wtyczkom can I connect it anywhere I want. Wonderful for storing and transferring data. Extra gift even more it easy! Charms with even look pendraiva. Niecodzienne and certainly not dull colors combined with rope shape dodadzą charm every unit. Also memory size device completely agree with stated by the vendor. AND note, shipment came very fast! I am just zachwycona, 10 days and now I got it home! Super! Warmly recommend both equipment and salesman.
The flash drive is great. Came in 7 days. 58,5 gigs.
<2en> usb flash is running smoothly but the gift type-c is not working.
such a low priced is nothing but a bargain. got my mail in a really short time, no troubles
Product arrived in perfect condition and arrived in 9 days.
Very good, great quality item
I highly recommend bisey like <2en> mis
For the second time I order-it came unrealistically quickly, all three flash drives were consistent with the description.
thanks.super
The 64,GB is actually 58.5GB and is okay. Flash drive works well. Recommend store
Thank you. Shipping is super fast. I order flash drives not the first time. Quality is super. I already ordered everyone familiar and myself. Recommend.