Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Budget-Roo (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I ordered 3 times T-shirts. And I was pleased. 100% cotton. At 44 r-r XL.
I wanted a loose t-shirt so I could wear it in my jeans. this is perfect. the material is also very great and comfortable . I normally wear S (36/38) M is just oerfect. I recommend
I liked the T-shirt. I think that she has a slightly different composition, unlike a white T-shirt in the same store. To the touch is different. Although the labels are the same. I wear 44 size, I decided to take XL Bordeaux. And white L. But it was better all the same. I like it more freely. Recommend. Delivery 20 days to the Tyumen region. In Mail
I really like these T-shirts. On the size 44-46 XL is ideal, free. Two already ordered, the quality is excellent.
A good cotton T-shirt on the parameters 85-68-98 m perfectly approached, you could even take s
T-shirt is very cool!!!! Dense cotton, the color is pleasant, coffee. Size L at 86-69-92 sits perfectly!!! I'll order more.
Nice jersey. Pleasant cotton, not thin, but not dense, soft to the touch. The neck is different from the main photos of the store, it is thicker and more dense. On the OG 96 from 73 L sat perfectly, like a classic basic T-shirt. Good length at the sleeve, you do not need to turn anything, everything is already in place. Those who want an oversize, you need to order not for a larger size, but another model that involves an oversize.
Quality at the highest level, fast delivery in Bataysk! At its Russian 42 size took M-perfect! I ordered white/black-I'll order it!
T-shirt is good, cotton. But she took on my M, L-ku. Og. 88 OB. 96.just on M. If you want an oversize, take the sizes larger.
Nice T-shirt
T-shirt of good quality. The color is more bleached than in the photo. Malomerit
Tres bon produit merci
The store surprised by its attitude to the buyer. Immediately solve the problems encountered in favor of buyers, respect and respect. It should be. So 5. quality is normal. Shop responsible, I recommend.
T-shirt made of dense cotton. On the volume of the chest 100 (46-48 size) cm took XL. For a more free fit, it is better to take on a larger size. XL is suitable for 44-46 sizes-it will be slightly free. I ordered 4 colors, white is not snow-white, but slightly warm tone white, black is excellent, yellow is bright. The seams are even, good. In general, I am happy with the purchase (value for money). On my small shoulders-perfect!
T-shirt, for its price {250R) not bad. It is better to take on a larger size. In the shoulders it will be tight. Since I have a future generation, it's not a problem. My daughter is 10 years old, this T-shirt came up perfectly. And one more moment. The manufacturer could use a worker who would cut the strings. After that, the general appearance of the goods would become more attractive.
Nice T-shirts. Quality. Take on the size more than your own, malomerki. I am very happy
Nice T-shirt. Cotton. The size approached the OG 94. Sits well, not tight. I liked it. Arrived in two weeks.
Nice T Shirts, all as expected.
Vibra rosmir m. Three stores did not bother. Posilka went to Kiev for Tizhden. Yakust is good, natural woven, do not roll up. T-shirt is 100%. Recommend.
Great T-shirt! Good seams, everything is smooth, cotton is real, quite dense, I will order more, I recommend the store, thank you!
Very good in quality T-shirt, pleasantly surprised.
Parameters 88.70.93 size L, cotton, bright
T-shirt is cool! Washed and threw in the dryer-a little bit small) in general is happy!
More reviews in my ksankaaliexpress channel Telegram and in the Instagram @ Ksana. alishopping. Delivered in 2 weeks to the Moscow region. There is no smell, the seams are even, the composition: Cotton. On its parameters 85/68/85 and height 165 cm, ordered the size M-approached perfectly. I recommend to buy.
2 weeks to Moscow. T-shirt is smaller by 1 size than stated in the store's table. In fact, the T-shirt size XL length 64 cm, length in the shoulders (from one sleeve to another) 36 cm, volume in the chest 92 cm, in the hips 94 cm. T-shirt stretches a little. Composition 100% cotton. The color is dark lilac-just like in the photo of the seller (I have a flash in the photo), the quality of tailoring is excellent-factory, without foreign smell.