Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Budget-Roo (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Сказать, что я в восторге, это ничего не сказать, блуза очень красивая, села отлично. На размер 42-44( ОГ 86 От 70) заказала М, идеально. За 900 рублей находка))) В подарок продавец положил резинку для волос, спасибо, приятно!
Cool goods
Come clean, very good protection, 5 *. Arrived in 2 weeks
At OG 96, OB 103 ordered the size of 2XL. Quality is good, sat well, in the chest there is a stock of about 3 cm, also in the hips. Blouse delivered in 12 days. As a gift rubber for hair)
Very nice shirt. Everything, as in the picture. On og-102 took XXL-everything is fine.
Very tight shirt, threads do not stick out anywhere. Inside is a very pleasant and smooth fabric. Before Kazan came in 2 weeks. Also put a gift in the form of a rubber band for hair. On the OG 104 took 2XL, ideally sat down, if you take less, then it can be too small. On the shoulders, it is clear that there is more, but there is nothing to do with it. C':
Bombeznaya blouse, the original style. the fabric is dense, looks like a thin plush. very quickly. very good. no thread, no smell!
The material is dense, the seams are even. on og 86, OT 68, OB 93, the height of 162 blouse in the size of M village is excellent. I liked it.
Blouse chic, looks expensive. Snow-white, the material is very dense. At 44 size, height 164 just right. 10 days delivery.
Very good shirt The quality is excellent. The shirt itself is dense, the seams are neat Ordered XL came just I would say that they are small, because on my chest I have L Delivery 1.5 month Washed on the "fast 30" mode with a temperature of 40 ° (it is indicated that you can wash 30 °, but I do not have such a temperature in the washing pad)))
It arrived late, but the received is happy. Took XL for height 165 and Weight 160 and did not lose with the fact that I have wide shoulders.
Chic!!! I take more!!!
This shirt is amazing and looks even better than the picture. The material is nice and actually kinda thick, it’s not see through at all. The shipping was incredibly fast, it came to Czech Republic in 10 days.
I love the fabric. Very dense
The shirt is dense, for the winter. Quality is good. OG 96
the material is very dense. I like it.
Very beautiful, corresponds to the photo. ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐
She is very cute ^__^
Beautiful blouse. On height 170, 46 the size of the village is good. The fabric is beautiful gray-blue, similar to Suede. The blouse is warm. The quality is good, but the seams are weak.
Thank You so much for this product. Good quality and good price. I recommend this Store :)
Very good quality, recommend
Baldezhnaya blouse do not say anything else I want to order blue or black
Good tight shirt. On height 168 in XXL short sleeves, but you can wear
The parcel came quickly enough, which was very pleased. Packed well, nice gift.
Excellent!