Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Budget-Roo (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Chic!!! I take more!!!
This shirt is amazing and looks even better than the picture. The material is nice and actually kinda thick, it’s not see through at all. The shipping was incredibly fast, it came to Czech Republic in 10 days.
I love the fabric. Very dense
The shirt is dense, for the winter. Quality is good. OG 96
the material is very dense. I like it.
Very beautiful, corresponds to the photo. ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐
She is very cute ^__^
Beautiful blouse. On height 170, 46 the size of the village is good. The fabric is beautiful gray-blue, similar to Suede. The blouse is warm. The quality is good, but the seams are weak.
Thank You so much for this product. Good quality and good price. I recommend this Store :)
Very good quality, recommend
Baldezhnaya blouse do not say anything else I want to order blue or black
Good tight shirt. On height 168 in XXL short sleeves, but you can wear
The parcel came quickly enough, which was very pleased. Packed well, nice gift.
Excellent!
Shirt liked, the fabric is soft and dense
I order the second white of the same size a little more than blue. A good dense fabric, the buttons on the sleeves only have to be changed, a little Krivo sewn. In the rest-OK.
It's a bomb shirt. The cut of the sleeve is so chic that I'm difficult to describe it. In Russian 50-52 with large breasts, the ordered size is sewn, but Butt and only with a bra-minimizer. The quality of the fabric, the consistency of the lines, the accuracy of processing even internal seams is beyond praise. Cloth is dense, beautiful. In general, definitely falls into the section "Favorite Things". Highly recommend. Now I will lose weight and I will carry it in the tail and in the mane. Although now in general, you can already under all sorts of vests and sarafans :) color-as in the photo of the store, gray-blue, very pleasant shade.
Quality just wonderful! Took size M for European size S and it's a little bit wide in chest, maybe S would be better, but model isn't close-fitting so M looks awesome too!
noproblems with the order, everything is fine
Blouse is cool, the size matches. thanks to the store for the gift!
Blouse is the most elegant, especially for this money! The color is boiling White, the fabric is dense, does not shine through, the quality is excellent! Size L at 44 Russian villages is great (og 88, OT 63). Height 165, sleeve length is perfect. Thank you very much!
Really like the it! The material is nice, color the same and it actually looks like in the picture. Only thing, I received the order only after 2 months since I bought it
good
Блузка интересная, плотная ткань. Не знаю, что с ней будет после строк. Но первоначально выглядит очень хорошо. На ог 86,от 66,об96 размер м как раз, не давит и не висит. Только горловина немного широка, не облегает.
Shirt made of dense fabric, does not shine through. Pleasant to the touch, without complaints about quality. The store put a small rubber band as a gift. With pleasure I would take another one for a bigger size but 2 x L the biggest, and on my chest a little closely. Came pretty fast