Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Budget-Roo (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Took for running in appearance qualitatively. Bought for 1143.30 rubles. Before Cheboksary in two weeks. I advise the goods and the store.
A wonder for walking, nothing moves. He's carrying coins and tying the keys. The bottle is very practical. I recommend it.
I've had a few waist belts over the last couple of years and this is by far the best. It's a good size, comfortable and holds a lot of kit. It's comfortable too. Great value and shipped really quickly. Will order again, thank you.
Delivery to Peter is fast. Mesh material with a lot of pockets, there are fasteners for the number, the hook is apparently for keys. The goods are very satisfied, I did not expect this.
Después de probarlo tengo que decir que me ha encantado, te olvidas que lo llevas ideal para los entrenamientos largos, tengo un teléfono grande un mimax 2 y sin problemas te lo pones en la parte de atrás y ni se nota que lo llevas, es muy cómodo sacar y meter cosas del cinturón, yo peso 86 kilos y mido 1'80 y la talla m/xl es perfecta muy contento con la compra
Not bad, it's an elastic belt around the waist with a pair of baskets inside for the bottle and phone. I would have added some zipper but it still does good function
Very strange bra! With pockets! And at all I can not understand what the hell the man needs?
Excellent waist bag for the trail, good quality with pockets in all the right places and the 250ml water bottle is perfect. Very comfortable to wear even fully loaded I didn't really notice it. 5 stars all round *****
배송 빠름. 주문 후 8일만에 받음. 허리 79cm라 ML사이즈를 주문. 이제 런닝 시 스마트폰을 안들게 되서 양손이 편할듯. 제품은 만족하나 제품설명에 나타내지 않은 약간의 문제가 있음. 현재 갤럭시 노트20을 사용중인데 스마트폰을 넣고 런닝 시 약간의 흔들림이 있음. 노트20이라 꽉끼는 상태임에도 흔들림이 있다면 더 작은 스마트폰의 경우 그 흔들림이 더 클듯함. 또한 동영상의 모델이 착용한 경우 스마트폰, 지갑을 넣은 표시가 잘 나지 않았는데 겉감과 안감이 매쉬망사 같은 천이라 스마트폰, 지갑을 넣었을때 툭 튀어나오는 모양이 되서 스타일이 안살아남.(웃옷 속에 착용하니 조금 나아보임.) 장시간 사용 시 스마트폰의 흔들림으로 인해 망사 천이 마모되어 찢어지지 않을까 하는 우려가 생김.
Comodisimo, se adapta fenomenal y la calidad muy buena
Well, for the price much better than other top brands. It fits very well and the material is very comfortable. The bottle is very flexible and not even the notes when you run
Nice belt! I order not the first time and myself and friends. Highly recommend.
muy rápido en llegar ,muy buen producto no lo he probado ,pero es muy fuerte y bueno ,la talla una menos de la que tengo así se ajusta mejor .
Very cool! Well packed! I recommend this store!
I thought she was fabric, in fact from the grid visually as a pantyhose, but denser, sits comfortably.
Amazing product highly recommended tough and functional very practical and adjustable true to the description of the item he sent came too soon excellent product
Spectacular. Super finite, light and good quality. Recommended 100%
Fast delivery. Correct sizing. Can't understand a purpose of the two straps with clips in the front.
It is tight and difficult to wear. Will have to evaluate in use
Nice design. Fit perfectly. It’s really good on me.
En The second q I buy is perfect if I have to put a but is q maybe I should have a little more separation or tab for each pocket but these earring you can stick the phone between your the belt your run instead of inside the belt your run
The second time I order this product. It's fine. A good belt for such a price with a comfortable soft flask. Fast shipment. The order came in a week.
Very cool thing! And a bottle of kafffff! Thank you very much! I will order more
Excellent
Well packed. Comfortable and lots of storage. Arrived in 8 days to Lisboa. Recommend.