Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Budget-Roo (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This price is very great for this rare harbor!
заказ получен в целости и сохранности доставка быстрая заказал 26.02.2021 получил 08.03.2021 товар и продавца рекомендую
Ordinary thin covers. headrests are not enough. The only Plue brought home
Good covers, came for a month.
Arrived quickly, ordered 11,03 arrived to Nizhnekamsk 22.03, thank you store, recommend
Came covers very quickly. Sending from Moscow. thank you very much. I'll put it on the seat.
Quality is so-so, but I took for a trip to the sea, so as not to kill seats, for this role will do!!!
Delivered quickly. Cases as in the description. Seller recommend.
The product received corresponds to the advertised, good manufacturing.
Ordered 26.02. Got 05.03 in Mo, the cases are regular, the store is sociable thanks to him, the zipper on the back of the back of the seat on both sides, both under the left the left The seller in advance wrote that the left back of the rear seat is reclined. After installation, I will take a photo. Now it's cold outside.
Everything is fine, as in the photo of the store. At first glance I liked it, not thick covers are what I need for heated seats. Product and store recommend definitely
How r u Then Strange came quickly goods) very satisfied. But I did not track for some reason... As Rose on transit on December 16 and did not track. And today came to the Mail, and there are cases) Thanks
Everything came quite quickly, the quality for such money is normal
All very well thanks store shipping very fast
Corresponds to the description. Fast shipping. I recommend the store.
The courier delivered the cases to the home address at a convenient time. The order is satisfied
The store did not send the order for a long time, then everything was decided. The order itself came quickly. Cases are a little thin, but for this money an excellent option. On the photo, the covers are not installed. just worn. In general, it's normal.
For Lada Kalina 2 came well recommend the quality is good
Great product as picture to advise and very durable
Very fast delivery in Russia. I take it a second time. Good quality, I recommend.
quick delivery
Price and quality correspond. I can say it's not bad.
Ordered and delivered in one day. Good quality. They look nice. When I ride it we'll see how it looks. Super fast salesman. 10 stars by speed
Die Qualität ist gut und der Service ist ausgezeichnet
Excellent, quality excess!