Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Budget-Roo (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Hi everybody! The product came earlier for 3 days from the specified terms from China, all the whole on the package is no scratches. The device is super quiet, powerful and quality nozzles. Muscles relax in 2-3 minutes. The wife is happy, I liked from 1 to 4 speeds good shock amplitude!!!
Powerful, high-quality massager, with its work cope with all 100%. fast delivery from Russia. Recommend.
Bought on sale for 3939.09 rubles. (taking into account the coupon of the store, coins and coupon of AliExpress). Delivery more than a month, as the transport company canceled delivery and seller sent resend by another company. The seller answers quickly. The suitcase was packed in 2 boxes. There is a brief manual in English and Chinese. Works. Automatically turns off every 10 minutes of operation.
Well received but lack tracking information. Took about 3 weeks to arrive. Massager strong and powerful. Highly recommended
OK
On the way 18 days to Kharkov. Without damage, in working order. Noticed the leakage of oil, nozzle, from the end, after use a little covered with oil, many mention it. Perhaps the oil remains after assembly, and over time will not leak. Everything corresponds to the description. Thank you store. The massager is worth its money. Advise.
This is my second booster, the first one ordered my mother on the advice of a doctor. The second order also came to the post office in Moscow in less than a week, you can choose a warehouse in Russia. On themselves and the husband tried, cool thing, relax muscles. There are 4 speed modes. For relaxation included the most minimal mode, and myself included the second speed for the integrity of the reserve on the stomach)
Mom asked me to order her a booster on the doctor's advice. Order came to the Mail in Moscow in less than a week, you can choose a warehouse in Russia. On themselves and the husband tried, cool thing, relax muscles. There are 4 speed modes. For relaxation included the most minimal mode, and myself included the second speed for the inviolable stock on the stomach)) the other day I'll give my mother, I'll add a comment a comment I ordered the second myself at once.
Above praise For its price.
All perfect
Percusor top, we use in the clinic from 8 am to 8 pm, every day. Problems no charging keeps well.
The massager arrived until Kharkov on the 20th day from the moment of payment. The massager bag was packed in 2 cartons and wrapped in some kind of synthetic baggy, which ensured delivery without any damage. The massager fully corresponds to the description, works quite quietly at all four speeds. That did not really like it, so it's control-you can consistently turn on each speed, but you can not return to the previous one without turning off the massager with an uncomfortable button in button The massager allows you to perform a high-quality percussion massage with six quality attachments.
Best store. I'm happy
They did not communicate with the producer. They wanted to order black, but delivery from Russia was only a silver massager. In the end, ordered Black from China. What was my surprise when the courier called in a day and said that half an hour later it will come! Packing is good: Box in box and in case. The cover is durable, I liked it. In the kit all nozzles. The power of the gun is wonderful, already tried. Definitely advise!
super great gun.
Отличный продавец, быстрая отправка, жалко нет инструкции
An excellent device, not worse than hyperolta, as a professional athlete I recommend, the power is enough for the eyes, thank you to the store, fixed quickly)
I use a week, it works well, the battery holds about 8 hours. Delivered in 3 days. There is a good case, the nozzles are unlike Xiaomi better and more, but not all rubberized. Counting holes does not heat up, beats deeply, it is written that the 12mm stroke, the more the stroke the deeper takes, it feels there is a processor that regulates the clamping force. The store is well connected. Took for 5400 rubles. Powerful above 2 speeds do not use. By the way, Xiaomi I broke down for a week, and this one keeps. This is my second comment here, I'll buy another aunt.
I had to buy two times, the first massager I returned because. It did not include, but the store is very sociable, sold me a second massager at the promotion price because. I bought 1 massager on stock. Before that, I had a Xiaomi massager that Pro version, it did not work for a long time, it was heated and then it did not turn on. What I noticed, the attachments here are more than Xiaomi, but they are not all rubberized only in 3 nozzles have a rubber surface at the round ones, but they are not even better in in in They don't pull hair on the leg. I can also note that the massager does not heat up, it holds the battery for a very long time The second massager I already wanted to return, too. There was a strange drone when working but after a while it disappeared I hope it will not affect the service life. It was also observed that from the rejection from under the nozzle was caused by white oil. Okay, I know it was lubricated. Massager cool In the end, I can say that the massager is worth its money and is better than Xiaomi and even insulting because. I'm a Xiaomi fan.
Very cool, powerful, nothing cracks and does not crumble, the power is enough with a margin, arrived half discharged, although drove 2.5 months (ordered for 11.11, received 26.01) Packed well, in case and 2 boxes
Прежде чем писать отзыв, не много по тестировал. Плюсы: - 4 режима и каждый работает в подходящем диапозоне, для того чтобы выбрать нужный для проработки. - удобный диаметр Рукоятки - не тяжёлый и не лёгкий- удобно - отличный кейс- маленький и качественный - насадки- достаточное количество для различной проработки мышцы. Так как он новый, лично у меня, из места посадки насадок, было подмечено подтекание масла. буквально 1-2 капли, не много. Доставка быстрая оказалась. С отправкой товара не затягивали. Упаковка в целости и сохранности.
I recommend everything to you, I recommend everything to you.
Everything is better than expected, chose from a dozen, this cool made, premium materials, its price is $300, shorter cool, professional, no questions!
Everything works clearly! Came for 5 days to western Siberia! Works like a puncher, the stronger you press the stronger the dolbit! Quality at altitude!
10 days delivery. Packed well. We'll see about the work.