Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Budget-Roo (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Palpably quieter clicked only two keys, pleasantly stupidly soft. And the side panels respectively are normal mikrykam, callously.
Quiet left and right keys
Really good satisfied
It's bad that it came in torn packaging. The goods are still good. You can't hear a click at all.
Perfect , well match my expectations. Thank You.
Excellent mouse, really liked, especially for this money, I recommend, you will not regret
It came quickly, the edge of the mouse narrow under the palm. The wire is some rubberized. Clicks are very quiet, almost not heard, in general you can take. with the store did not communicate
Оставляет желать лучшего доставка( насчет работоспособности позже напишу. Но я думаю все нормально. Клавиши тихии
Thank you good mouse son appreciated
Good packing in box and good operation.
The mouse lies perfectly in the hand. The goods came very quickly. Very pleased. The color changes as it should. 6 dpi positions, but neither on the box nor in the instructions there is no information about DPI.
The mouse conforms to the waiting. All buttons work. The two main clicks are silent and the wheel works.
The mouse is excellent, really quiet
Take it without thinking
All is well. The truth required a mat, without a mat, the cursor ran itself. Silent keys only 2, right and left click. Everyone else is loud.
Beautiful, quiet mouse. I order already for the third device
The mouse is really quiet, right and left clicks. I came to Kiev for 6 days. Cool!!
Тихие клавиши, приятно нажимается. Без коврика залипает, нужна поверхность получше или коврик.
Really good Meno, arrived right
Mouse fire. Everything is great. LKM and PKM when pressed are silent, but the side buttons are normal, but this is not important. In the war and dote work normally.
Description was accurate. It's good looking, silent, wired mouse, with 6 buttons. You can change DPI and lights. It works well and I would buy it again. It's a good product.
Duge of purchase! Mishka dovoli is great, ale at the call is not important. In the room there is a train. Do not fail. The design of the center of the Ring House is a great choice. Such a skin pleased with the function of the Pacific wedge. Dovoli is invisible not to the chute of natiskyuchi on the button, ale is a good feature (quiet CLIC pritzyuchi). Delivered to the product of the nemovirno shvidke! Having issued a 23.05 Castle, and 29.05 goods also pribuv at the time of the new year. On the city look, Dana Mishka is a leading variant at the reception, reception and design. This is definitely 5 to 5 on all parameters!
Sent quickly. There are no complaints to the mouse. Is it only unclear where you can download the side button management program?
All the rules, no complaints. Mouse quality. Glows with different colors (smoothly changed)
mouse and pad are good made and clicks are REALY quiet but mouse is small for my hand coz im used for big ones like deathadder shape thats why 4/5. i recommend for those who has smaller hands