Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Budget-Roo (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Kamu as, and to me on the hips 96 cm 29R freely somehow sat down, not beautiful, but at the waist 72 cm norms. In general, returned, the money came in a week, already ordered 28-r. The quality is excellent! Delivery to Mosk. OBL. days 5 total!
Jeans are amazing! I did not guess with the size of the waist 75 hips 91. Took 27 size, and at the top did not agree. Very narrow, ordered new all came up! Thank you!
Super jeans. My height 169, weight 49
Ideal jeans, at 46-48 size (from 78 and about 100) sat on the figure. on the growth of 164 the length of the bolshevata, but this is not a problem. I am very happy with the purchase and fast delivery. Thank you!
All is well. Take it. My height is 180. Metering 90-70-100. I took 28 size. I sat back to back, but there is a feeling that they will stretch and sit well. The length is approx. As at 180 growth from Alik in general is rare that the length is less longer. Quality is good. But the price is like in the store. Should I wait for an order at random or still better in the store for the same price and try on and immediately buy-it's up to you.
I order these jeans for the second time. If the first time I took blue, then they are Ah ~ Ned. Cool jeans, look chic, quality gun-race. The second time I took the "black" and was upset with the pipees as. The quality is worse for them. And they look like grandpa's worn trousers. Long, they go very long. On growth, probably, 164 minimum. I'll drown in them with my 155. But sewing them is not a problem. Because of this, black do not take. It's full. About the delivery, came by courier to the apartment. Literally for a week in Chelyabinsk.
I ordered the goods 20.04, and already 22.04 courier brought me my parcel (G. Moscow). I did not even have time to notice whether the track is tracked or not! Immediately after placing an order, asked the store to check the quality of the goods before sending. The seller replied quickly and promised to comply with my request. Performed!) jeans came of good quality, without sticking threads, without smell, with smooth seams. The material itself is dense, but not Lux, so, ordinary jeans... The zipper is a little light, you need to treat it neatly. But it's all uncritical. But they sit jeans perfectly! On OB 96 cm, from 76 cm 29 r-r came up perfectly!!! At the waist is tight, but comfortable, in the hips a little loose, not very round ass tight, do not hang.))) with the growth of 165 cm, jeans are. For a long time I was looking for jeans of normal length, do not "frill"!!! The goods are very satisfied, the seller too! Recommend!
excelente calidad!!! bien empacado, ver tabla de tallas!!
Jeans are very cool quality fire. Jeans do not stretch this for those who order the size back to back in the hope of getting into them. Size 29 I found myself in a tight fit in them, but jeans very well sat down beautiful. I will order a larger size. I'll add pictures later.
The quality is wonderful, survived already a lot of washings)) size 28 by the volume of the hips 96 cm even freely. The length of the height of 176 cm is suitable, you can turn around. order, do not doubt, especially tall girls, as we are very difficult to find on Ali jeans. To store Thank you, delivery fast
Джинсы потрясающие! Качество бомба! Мои параметры от-74 об-91 рост 170.Взяла изначально эти джинсы в размере 27. Были максимально в объял и вверху на талии не сходились. Вернула и заказала новые. Размер 30. Сидят свободно,садится удобно и даже этот размер когда сидишь сразу обтягивает. На талии есть запас но меня это не смущает, так как это mom джинс то они будут свободно сидеть,либо в обтянут но вверху не застегнуть(у меня вышло так) Продавец супер,общался на все вежливо отвечал,второй раз отправил вообще сразу же!! Спасибо огромное,супер!!
Excellent jeans of good quality, came in 4 days, sewed for its height of 160 cm
Delivery fast 3 days brought Courier, 29 size waist 75 sat well loose nowhere does not press, length just 167, thanks to the store recommend
Excellent jeans, long wondered with the size)) in usual life I wear skinny 25-26 sizes, here I wanted to sit more freely, so on the waist 63 and the size of of of who wants such parameters that they sit denser-your size 26)) length with a large margin on the growth of 165, Jeans are tight, but there is some admixture in it from which jeans will stretch over time and hang out) the waist is super high, such jeans are for the first time, but.
Super! On the parameters 65/95 took 28
They are cool!!! On my parameters (from 65, about 93) it is very difficult to pick up jeans, here they are somewhat narrowed in the waist, so the belt does not tighten the jeans with folds (( The material is cool, the jeans are dense, the zipper and the button are cool. For a long time I was looking for something like this, I'm very glad that I finally found it.
Fast shipping. Excellent tight jeans. The dimensional grid correspond.
Good product, nice and safe delivery
They do not stretch very good.
Джинсы понравились, но на параметры 87-77-97 узки в талии, еле застегнула.
On my 170 cm were not at all long, but the color, it's just soft. Slightly tight in the hips and I would like a landing above, but they are already so
Ideal for growth 171, from 74, about 98
Wow, girls, even in the store there are no such. For tall girls just perfect. My parameters are 172/58. 92-78-103 size 30 as for me sewed. I will order also dark ones. I advise everyone and the store and the goods.
Everything is ok. Thnx!
Jeans super. My height is 177, I ordered a size of 30