Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Budget-Roo (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
very good quality and fast shipping. really recommend.
It's okay.
Thank you!
Сосёт ок)
Quick delivery, looks great, well packaged, works great, good suction. very happy
The product works well my baby is hypnotized when I fly it with the device because of the music and games of light.
Fast shipping. Working excellent girl love it
Ok the only thing that came without a box
Cheating, they sent the wrong thing. For this price they sent to clilm. You're fucking there! Do not take these goats
bien protégé et livré à temps
That's a good one. It performs its function well. 3 nozzles included and a wire for charging. Lighting and music. At first it did not crumble. Then the store wrote a tracking number. But it came to the post office, not the point of issue
What an awesome product, Absolutely spot on with the buyers description, very well made product, top quality!!! The shipping is NEXT LEVEL FAST...I received it in exactly 11days to Australia! It was packaged so well and It came fully charged! has really good suction, my baby doesn’t have a snotty nose but I tried it up her nose, I didn’t expect to her to let me but nd she was mesmerised by the lights, yay!! I’ll be trying this in my son later and will add additional feedback once I’ve sucked some snot lol!! Incredible store Thankyou so much, I’ll be raving about you to all of my mumma friends!! :)
Not very noisy and suck well. I am less convinced by the music but the game of lights works very well on my son. A good investment to no longer bother with the baby fly in the mouth... Easy to disassemble and clean.
Recommend Electric nasal aspirator. ✅Good Power pulls even green hard gilki ✅Is slightly toporny, no lies szałowo in hand, but probably needs such a dimension, would "I have this power, I have this power, włączę motor and wyssę Gili pile!" ✅3 interchangeable "head", for płytkiego, medium and deep odgilania. ✅3 capacity suction (on both modes: odgilanie and beauty) ✅Lights and Chinese "Wheel bus kręcą the...". My kids oszalały ✅Ponoć can wysysać it Tez wągry or other pimples, but honestly it's not testowałam ✅Display ✅Built-in Battery, charges the shock. No in the picture, but is kabelek included # Review General recommended, 9/10, where 1 paragraph. Odejmuję for it, that is the Hmm.. Big. I płaciłam with jakimiś miksami coupons OK. $60. Earlier we had aspirator Haxe, but unless vibration motor not wyrobił with gęstymi gilami no and departed for land of eternal aspiratorów Visit Group FB - - QR code
I ordered 13.06 A 24.06 already took it from the mail. the aspirator works. it was a little surprised that without a box. it was packed in a transport package. for a gift, it But the child is so delighted! Does not release it from the suction force is good (worried that it will be weak) adjustment in 3 modes. In the hand lies well. Not too heavy. This is already the 3rd aspirator and of all this instance is most convenient. A large container for slime. And most importantly, that it is easy to understand. nozzles are not quite clear of course. For the child, we use 1 (the smallest) nozzle. Hope its long enough