Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Budget-Roo (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Blouse of good quality, the material is dense, the thread does not stick out anywhere, it looks even better than in the photo!
Shirt quality. Fabric is like, I do not even know, on velvet? Very dense, so, suitable for cooler periods of the year. Defects have not yet been detected. I did not communicate with the store. In the package put an elastic band for hair-a nice bonus :) By the way, quickly. I ordered it for a pedestal.
lovely texture. really happy with the shirt
Just fell in love with this blouse. The material than it resembles suede, the seams are even, the threads stick out a little, but I do not find it critical! On the Russian size 46 took 2XL, came up perfectly, for its price well, just fire
Wow, shipping was unexpectedly fast! Received the blouse and was blown away by the quality - sizing is perfect and the material is thick (not the see-through cheap kind)! Love the mandarin collar and puffed sleeves too! Just in time for winter office wear! (Probably should have ironed the blouse before taking the photo...) Thank you so much store for the quality product!
Wonderful blouse! Thank you to the supplier for the urgency of sending, for the wonderful model, for the amazing quality. It's rare! There's nothing to complain about!
The fabric is dense, pleasant to the body. On my height (163 cm) sits as it should
Shirt-agon, I recommend to everyone)) to the fabric all clings, be ready) thanks to the store
Everything is fine: both goods and delivery speed! The store "thank you" for the fast reaction! I highly recommend this seller and this product!
I join the delighted reviews. Fantastic blouse!!!!
I liked it very much, the fabric is soft and pretty. I would have liked to have a little more cramped, I measure 1.71cm and weight 58kg
A cool shirt made of dense heavy fabric on shines through. My height is 158
Good quality and helpful store.
Беру уже вторую, для подруги. Очень прекрасная и приковывает взгляды) в подарок резиночка)
Great quality shirt, feels the right size too, comfortable and exactly the right color
Excellent , very satisfied.
The shirt is sooo good quality, but it took a very long time (ordered in February, came in late April and the goods almost did not track, I thought that it would not come come threads do not stick out and sewn neatly, the fabric is dense, if you pat at all super will be
Unreal shirt. Thank you store!
Excellent quality and great style, will come back for other seasons shipping. Thanks for the gifts, so sweet.
Now I know here to find online for a great price! Thanks to the seller
Very nice product. five stars seller, thanks.
Great blouse! The quality is wonderful, the fabric is pleasant to the touch.
great quality! arrived very quick, and fits perfectly. I'm 170 pounds and 5'8 and ordered the size XL and it hugs my waist a bit but looks great!
I love it! The quality of the fabric is very good, it is soft and somewhat thick, the size is perfect (normally I use M), it took little to arrive. I super recommend it! Besides, he had a little present.♡
Thank u! I was a little worried but the item is perfect!